Squiid

Terms of Service

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Squiid Inc.
409 Colesville Manor Dr.
Silver Spring, MD 20904
(301) 956 0110

Refund & Exchange Policy

We offer credit and exchange for all our product offerings.

In the case of Wordpress QuickLaunch, pre-built, Squiid Inc. approved themes can be changed up to two (2) times at no cost within the first 48 hours of purchase. Payments made for work completed and billed at an hourly rate cannot be refunded.

Please email customer service at support(at)squiid.com for specific inquiries regarding this policy.

Order Cancellation Policy

Please submit any cancellation via email to support(at)squiid.com with the subject heading “Account Cancellation.” Email cancellations must contain the following: First name, last name, order number, and the email address used to register your Squiid help-desk account. This information must be identical to the information originally submitted on your order OR to the information currently on record with Squiid Inc.

Upon cancellation, Squiid Inc. will provide you with a copy of your site’s files. There is no implied warranty for these files once the service agreement between you and Squiid Inc. is terminated. If the service agreement is terminated in the middle of a billing period, you must pay in the full the fees as stated until the end of the billing period. If you have purchased either the WPQuicklaunch or ThinCMS products, you may exit your service agreement early by paying 50% of all future service and membership fees.

Warranty Policy

Squiid guarantees uptime on all its hosted products. If your site goes down for any time, make Squiid aware of the issue by emailing support@squiid.com with details. Your monthly rate will be prorated and charged at the appropriate discount.

Term / Termination Agreement

The initial term of this Agreement shall be as set forth in the Order Form (the "Initial Term"). The Initial Term shall begin upon commencement of the Services to Customer. After the Initial Term, this Agreement shall automatically renew. ADDITIONALLY AFTER THE INITIAL TERM, YOU ACKNOWLEDGE, AGREE AND AUTHORIZE SQUIID INC TO AUTOMATICALLY BILL AND/OR CHARGE ON YOUR CREDIT CARD FOR SUCCESSIVE TERMS OF EQUAL LENGTH AS THE INITIAL TERM, UNLESS TERMINATED OR CANCELLED BY EITHER PARTY AS PROVIDED IN THIS SECTION. The Initial Term and all successive renewal periods shall be referred to, collectively, as the "Term." This Agreement may be terminated

• by either party by giving the other party thirty (30) days prior written notice (subject to an early cancellation fee payable by Customer as provided below),
• by Squiid Inc. in the event of nonpayment by Customer,
• by Squiid Inc., at any time, without notice, if, in Squiid Inc.’s sole and absolute discretion and/or judgment, Customer is in violation of any term or condition of the this Agreement and related agreements, AUP, or Customer's use of the Services disrupts or, in Squiid Inc.’s sole and absolute discretion and/or judgment, could disrupt, Squiid Inc.’s business operations and/or

If you cancel this Agreement prior to the end of the Initial Term or any Term thereafter,

• You shall be obligated to pay all fees and charges accrued prior to the effectiveness of such cancellation,
• Squiid Inc. shall refund to you up to 50% of all pre-paid fees for basic hosting services (shared, dedicated and/or managed) for the full months remaining after effectiveness of cancellation (i.e., no partial month fees shall be refunded), less any setup fees and any discount applied for prepayment,
• If you shall be obligated to pay 50% of all charges for all Services for each month remaining in the Term and any cancellation request shall be effective within seven (7) days after receipt by Squiid Inc., unless a later date is specified in such request.

Squiid Inc. may terminate this Agreement

• if the Services are prohibited by applicable law, or become impractical or unfeasible for any technical, legal or regulatory reason, by giving Customer as much prior notice as reasonably practicable or
• immediately by giving written notice to Customer, if Squiid Inc. determines in good faith that Customer's use of the Customer Web site or the Customer Content violates any term or condition. If Squiid Inc. cancels this Agreement prior to the end of the Term for your breach of this Agreement and related agreements, the Customer's use of the Services disrupts, Squiid Inc. shall not refund to you any fees paid in advance of such cancellation and you shall be obligated to pay all fees and charges accrued prior to the effectiveness of such cancellation; further, you shall be obligated to pay 50% of all charges for all Services for each month remaining in the Term and Squiid Inc. shall reserve the right to charge you an administrative fee of $99.00.

Upon termination of this Agreement for any cause or reason whatsoever, neither party shall have any further rights or obligations under this Agreement, except as expressly set forth herein. Termination of this Agreement and retention of pre-paid fees and charges shall be in addition to, and not be in lieu of, any other legal or equitable rights or remedies to which Squiid Inc. may be entitled.